Our Customers Love Us On Google!

Roni Vincent-Fletcher
Roni Vincent-Fletcher
23:10 23 Jan 24
Love DCI! We have been with the company for over 20 years. All our insurance is with them. The DCI staff are always there for you. They are super accommodating consistently giving us Grade A+++ good old fashioned customer support with all our Insurance needs. My recent Insurance review with Jessica went above and beyond any professional service expectations - she has the patience of a saint, addressed all our crazy changes we needed to make this year. Can't rave enough! They are the BEST!
Rhonda LePoidevin
Rhonda LePoidevin
20:14 14 Nov 23
The service I have received from Crystal Stevenson is far above the 5-Stars I'm allowed to allocate. As a Realtor it is not uncommon for me to have questions that only an insurance broker can answer. Crystal's willingness to explain and offer solutions can be the difference maker for both buyers and sellers when it comes to closing a transaction or comfortably moving forward when a situation presents that seems a bit scary. I will continue to recommend Crystal to clients and friends whenever I have the opportunity; and by the way she is also MY agent!
Dan Degtjar
Dan Degtjar
23:29 12 Sep 23
Great company, very good communication. Diamond Cut got my company right with a very good insurance policy. Would highly recommend everyone to go through them!
Amanda Mayo
Amanda Mayo
00:04 06 Sep 23
The team at DCI is hands-down the best insurance group I've partnered with for my business. They are truly curious and interested in my business and where it is heading! The responsiveness, professionalism and knowledge are also 5 star. I HIGHLY RECOMMEND!!
Bryan Dickson
Bryan Dickson
20:04 27 Mar 23
DCI secured my insurance policies with great professionalism, curtesy and expedience. I recommend this company and extend my thanks to Andrea.Bryan Dickson
John Fiala
John Fiala
22:22 08 Mar 23
Andrea at DCI did a wonderful job finding the best policy that would be good for our family. She gave us several options and went over all the pros and cons. Customer services is a big part of this business and they do a great job with it.
Genevieve Sarginson
Genevieve Sarginson
20:50 07 Nov 22
Andrea is always so helpful and quick with her support! We always know that we will get the best rates and helpful service.
Sharon Sharp
Sharon Sharp
04:02 26 Sep 22
We have been with DCI for over six years. They have helped my family navigate auto, home and business insurance, as well as renters insurance for my kids. Jessica recently reached out to us when she realized our rates were going up and helped us find a better priced carrier that had even better coverage. Not only that, but she was patient with all of my questions. Many thanks!
Anne Weiss
Anne Weiss
22:45 30 Aug 22
Quick turnaround and great follow up. Fair policy pricing and better coverage options than other insurance agencies.
Anisa
Anisa
00:07 09 Aug 22
Andrea is a fabulous agent. She well informed and always responds quickly with any information needed. This is a challenging feat, as I am not the most concise client, nor do I have a measurable attention span. I appreciate her flexibility and patience.
Gordon Knight
Gordon Knight
22:59 02 Aug 22
Just a heads up to the DCI group. I was so pleased that Sheryl J. personally came by to see my sister after she was in a wreck. Sheryl dropped off forms and helped my sister navigate through a scary event for her. Wow what service. Next I want to personally thank Jessica J. for quickly helping to get my sister an extra week for a rental car. She was so stressed about the need to car shop and recover too. I further asked Jessica if she could look into two issues I had with a Safeco payment and when the enacted policy would be reversed on credit score qualifying rates. She took to the phones and internet and got answers to both questions. Service is the key to loyal clients. She was professional, polite and very personable. It was a pleasure to speak to her and to have her follow through so quickly. Five stars to both workers at Diamond Cut Insurance. Again I'm impressed with the service I've received whenever I contact DCI. Gordon K
Ken N
Ken N
15:09 05 Mar 22
Have been with DCI for 5 years+ now. Andrea is always patient and responsive to my questions. Insurance company always increase their premium most of the years which i was very upset but Andrea patiently compared all the companies and give me all the comparison which make it easier for us to make decision. I did check it myself which other companies as well but I can't find any same coverage for the price. During my conversation with Andrea she explained every single item I have question on my policies and giving me advice as well. Andrea is a star with a sense of humor too.
Kate Seery
Kate Seery
02:23 04 Mar 22
Always replied promptly. We used Diamond Cut insurance for our home and auto while in Washington. Great service!
Karen Busch
Karen Busch
06:38 02 Mar 22
After 12 years with my previous insurer, my patient wrote thin with the lack of attention they seemed to want to give me. I started shopping for a new insurance company when I was recommended by a long time friend of mine, DCI. From the moment I contacted them, they were very responsive to my needs. They seem to really care about what I was needing, but honestly more important, they were willing to listen to me and accommodate the things I felt like I was needing. Specifically the interactions I had with Andrea Ruchirat the representative for DCI. She treated me with the upmost respect from day ones and provided me with options that she thoroughly explained how one carrier could benefit over another for my particular situation. Andrea was extremely patient while I tried to understand each option while never pressuring me to sell me something before I fully understood what coverage was right for me. Thank you DCI, and thank you Andrea for being such a kind human.
Easton Phelan
Easton Phelan
02:50 04 Feb 22
Tom was great to work with on my renter's policy and my new auto policy. He answered all of the questions I had and explained the coverage I was getting so I knew what I was paying for. I would recommend DCI to anyone looking for helpful staff and excellent customer service.
Patrick McNierney
Patrick McNierney
18:00 22 Jan 22
Seattle-I can highly recommend Tom Phelan the agent that helped me with my new car insurance. I was in a bind and needed full coverage very quickly. He got back to me immediately with coverage and put together a package for the long term. He is friendly and answered questions when I emailed him him later. He’s the best!
Carl Johansen
Carl Johansen
22:00 20 Jan 22
I've had DCI as my insurance agent for a number of years. Whenever I have questions, they quickly respond. Just recently when I was faced with a significant increase in the cost of auto insurance, Tom Phelan researched the market and found me comparable coverage for less cost. Highly recommended.
Drew Williams
Drew Williams
18:23 07 Jan 22
Tom is very responsive and great to work with. Great experience with DCI!
Robert Hagedorn
Robert Hagedorn
16:07 11 Nov 21
Local. Responsive. Detailed. Personal Service. Not much more you could ask for in an insurance agent! Highly recommended!
John Pang
John Pang
18:19 05 Nov 21
We needed homeowner insurance quickly for closing on a new house and Julie was able to get us exactly what we needed. She was fast, efficient, and a pleasure to work with.
Jon Springer
Jon Springer
23:40 27 Oct 21
Great working with Julie Janowicz and Tom Phelan (and the team) to sort through some complicated changes in our insurance as we prepare to move out of state. Very responsive, with good suggestions and it looks like I'll be able to continue working with them outside WA, which is helpful. I've been with DCI for over ten years and am always happy with the service.
Puneet Rana
Puneet Rana
00:35 20 Oct 21
Andrea Ruchirat from DCI was super helpful and responsive in my search for auto and home insurance. Not only did she offer the best insurance rate but she also explained all the line items patiently. Would highly recommend her!
Tom and Teri Phelan
Tom and Teri Phelan
18:21 17 Oct 21
DCI has been able to find us good rates with better coverage. When I need something, even if I have to leave a voicemail, the team gets back to me in a timely manner. Insurance can be confusing, but the team explains my coverages and why they are important. I highly recommend DCI and the entire team!
Bruce Kussman
Bruce Kussman
21:01 07 Jun 21
I have worked with Crystal Stevenson on several insurance needs for myself and clients in recent years. She is incredibly responsive and thoughtful in helping determine the best insurance product. An excellent resource even when not writing the policy. A great professional who I highly recommend.
Yaqoob Zakaria
Yaqoob Zakaria
02:24 17 Mar 21
Was referred to DCI by another insurance company when that company wasn't able to cover a business-use auto insurance requirement that I had. Was able to get a quote within a couple business days and sealed the deal within a couple of business days. Tom is very professional and helpful, I highly recommend working with DCI Insurance if you want professionalism and people that have your back!
sara crane
sara crane
00:13 17 Dec 20
I had a wonderful experience working with Julie. She was informative, responsive, professional and personable. I had SO MANY questions and even asked her to review other quotes I had received. With patience and strong communication skills, she was able to educate and guide me to the direction of finding of the best rates for new vehicle. Not once, did I feel forced to or any type of "sales pitch" it was a purely a friend talking to a friend. Thanks so much Julie and Team for helping me make the decision I did as well as quite an enjoyable experience!
Mark Lindberg
Mark Lindberg
17:42 28 Oct 20
I have been insured through Diamond Cut for many years. Team members are super friendly and I always receive quick responses to my questions and needs. And because they are independent brokers they are always looking to cover my insurance needs with the best rates from all the insurance companies. I couldn't recommend them more highly.
Mike Vandewall
Mike Vandewall
20:49 19 Oct 20
Julie at DCI is great to work with! She is very knowledgeable and professional and does an awesome job taking care of her clients.
Rachel Garcia
Rachel Garcia
17:00 03 Sep 20
DCI is a cut above! They are so responsive, it's amazing. Thank you so much for the support. I know our business is in good hands.
Web Peirce
Web Peirce
16:58 31 Aug 20
I feel well taken care of by Julie, Larry, and the rest of the DCI staff. They are capable, smart, thorough and I enjoy working with them.
Keith Kelley
Keith Kelley
17:46 27 Aug 20
Our commercial auto insurance policy was up for renewal so I contacted Julie at Diamond Cut Insurance for a quote to compare to our current policy. I was very satisfied with her quick response and that she was able to offer a plan with more coverage for close to the same price. Most importantly she took the time to explain to me the coverage differences and details on the phone. She is was very helpful and I would highly recommend!
Phyllis Rucker
Phyllis Rucker
22:00 30 Apr 20
This is the best insurance agency on the planet because of the people that work there. The owners have been there for decades. They care about people and represent them first and foremost. They proactively reach out and find lower options without being prompted. I wish I could give them a rating higher than 5 stars. Our entire family feels the same.
Jon F.
Jon F.
16:58 24 Apr 20
In an industry known for its hype, finding skilled professionals is no easy task. After being oversold, and underwhelmed, by other agencies, I found sound advice through the knowledgeable staff at DCI. Crystal has truly earned my trust and respect. She has been a pleasure to work with, and has gone to extraordinary lengths responding to difficult requests. DCI prioritizes their client’s needs and tailors insurance options to meet those needs.
Janet Westin
Janet Westin
23:19 21 Feb 20
We have worked with Diamond Cut Insurance Group for over 30 years, and have been extremely happy with all of the services we have received from them. Recently, Crystal Stevenson went above and beyond to help us with a referral for a home insurance quote on a property outside of the Puget Sound area. We have a sincere trust in their services, and friendly and timely response to all of our insurance needs.
Ann Marie Taroc
Ann Marie Taroc
19:15 30 Jan 20
As a limousine business owner, I encourage you to work with DCI. My experience with them is great: they have integrity and accountability, qualities hard to find in the limousine insurance business. Andrea works hard to make sure we have everything we need!
Zhen H
Zhen H
06:37 26 Oct 19
I have been with DCI for a few years, and the service provided is simply superb!
Susan Roys-Ormond
Susan Roys-Ormond
11:51 17 Sep 19
Our long time agent passed and we were referred to DCI. Julie reviewed our policies and made sure we had exactly what we needed. She has always been responsive to my questions and I feel looks out for our best interest. Thank you Julie!
Jeanette Betton
Jeanette Betton
02:42 24 Aug 19
The Diamond Cut Insurance team is great at providing options for your insurance needs and truly cares about their clients! Thank you
Katie Seward
Katie Seward
16:37 05 Aug 19
Julie was proactive about letting me know I need to make changes to my insurance and very quickly able to get me the policy I need!
Lindsey Danner
Lindsey Danner
00:46 19 Jul 19
We recently switched insurance agents in order to be with someone local rather than across the country. We were referred to Julie at Diamond Cut and have been very happy with her service. She responds in a timely manner, explained all of our options across many different insurance companies and was able to get our monthly bill down almost 30% while simultaneously increasing our coverage ! Thank you, Julie!
Stuart Reilly
Stuart Reilly
02:39 14 Jul 19
DCI has been my go to insurance agency for as long as I’ve needed one. In that time, I have had plenty of communication with Julie who is very helpful in guiding me through any issues or changes in my policies. DCI has always been very prompt and professional with all of my inquiries, and I hope to use them as my insurance provider for as long as I will need one!
Stuart Reilly
Stuart Reilly
02:39 14 Jul 19
DCI has been my go to insurance agency for as long as I’ve needed one. In that time, I have had plenty of communication with Julie who is very helpful in guiding me through any issues or changes in my policies. DCI has always been very prompt and professional with all of my inquiries, and I hope to use them as my insurance provider for as long as I will need one!
Murtaza Junejo
Murtaza Junejo
01:34 11 Jul 19
They are the best! Great service and price!
Jessica Marie Bailey
Jessica Marie Bailey
23:39 03 Jun 19
Such a wonderful experience with this insurance company, they saved us money and made the switch easy and seamless. All of my questions have been addressed and answered fully. They have a great staff too! They are helpful and supportive in all the ways I need. I am very happy with DCI and look forward to continuing to do business with them well in to the future. Best move I’ve made in years.
Mike Varnier
Mike Varnier
23:28 29 May 19
Couldn’t be happier with the service they provide. Seamless process for insurance! Always helpful, friendly, and gets any questions you have answered.
Ty Franzer
Ty Franzer
17:52 25 Apr 19
DCI is an amazing company to work with! I found myself needing insurance in a hurry and Debbie Danner was able to get me insured in less than 48 hours! Fast forward 4 months and my other business was up for renewal. My then agent told me of the significant increase I was going to pay for the next year and there was nothing I could do. Called Debbie and she got me insured through another company and saved me 25%! Needless to say I’m extremely happy with DCI and have both of my business insured through them.
Alfredo Cruz
Alfredo Cruz
17:24 22 Apr 19
Julie Janowicz helped me save significantly on my home, auto, and condo insurance - better rates with better coverage! Thanks Julie for the awesome service and savings!! - Alfredo & Melita Cruz, Silverdale/Seattle, WA
Iyibo Jack
Iyibo Jack
05:41 18 Apr 19
Extremely knowledgeable insurance professionals that are super easy to work with. I strongly recommend them for anyone with insurance needs.
Lawrence Pang
Lawrence Pang
01:30 29 Mar 19
Great people to work with. Folks there are very friendly and quick in responding to my request. They took the time to find what I need and make sure I understand what I get. Thank you, guys!
Art Rosario
Art Rosario
18:10 27 Mar 19
I have been with DCI for over 5 years. They are always there to answer any questions I may have about my business Insurance policy. As a business owner, I understand the importance of delivering the best customer service possible to all my clients. I find this as one of the many qualities DCI offers to their clients. I am very satisfied with their services and professionalism. I highly recommend them to anyone who is looking for fair prices and excellent services. Thank you DCI team.
Waipuna De Gruy
Waipuna De Gruy
21:30 26 Mar 19
It's such a pleasure working with Julie, she is very knowledgeable and helpful. Julie's been a proactive agent in helping create my auto insurance coverage, and renters home Insurance within the State of WA. Thank you Julie!
Ben Wolfram
Ben Wolfram
01:51 19 Mar 19
12 years and counting of perfect service for my business, and now I've gotten a deal on home and auto that beat USAA. DCI is the best.
John Cruz
John Cruz
02:25 27 Feb 19
I grew increasingly frustrated after researching several homeowner and auto policies through various insurance companies on my own. Then came Julie to the rescue after a recommendation from a friend! She walked me through multiple options, going over every granular detail (at my request) and answered all my silly questions without making me feel like an idiot. She's knowledgeable, responsive, patient and friendly. I especially appreciated that she didn't try to up-sell me on insurance that I didn't need. She even provided recommendations for policies that she didn't offer. I'd recommend Julie to anyone who is looking to improve their insurance situation!
Brooks Crist
Brooks Crist
17:58 26 Feb 19
Julie has been on top of everything I've needed help with and recently helped me switch to a similar policy for half the cost. She's responsive to my e-mails and does solid work all around!
Billy Davis
Billy Davis
00:34 21 Feb 19
The folks at diamond cut are thorough and consistent.
Teri Rose
Teri Rose
17:23 04 Dec 18
I have been with DCI for many years now, and they have always taken very good care of me and my family!! I plan to be with them for many more years!
Tony Ferrell
Tony Ferrell
07:54 04 Dec 18
Julie was great and helped us get better coverage at a lower rate than we had previously. Everyone at DCI was very knowledgeable and helpful, and I will definitely keep using them as my insurance needs expand.
Jennifer Hillman
Jennifer Hillman
02:19 30 Nov 18
I have been with these folks for my insurance for many years and I can't say enough good things about them. They are quick to respond, always friendly and helpful and they have helped me over the years make sure that I'm always up to date on the best ways to save money and to protect my home 🙂 Thank you Diamond Cut Insurance Group!
Predrag Bojic
Predrag Bojic
01:30 27 Nov 18
Expert, Fast, Reliable. Using there services last 16Y. Thank you guys !
Kelly O'Kelly
Kelly O'Kelly
23:49 14 Aug 18
Julie and Larry are great! They shop for the most competitive rates that fit your needs. They are friendly, professional, and efficient. I have really enjoyed working with them for our insurance needs.
Chris Janowicz
Chris Janowicz
00:41 04 Aug 18
The DCI staff make dealing with your policies and claims a great experience! I’d highly recommend them to anyone and everyone!
Marcia Mcniel
Marcia Mcniel
18:16 02 Aug 18
We have had our home and auto insurance with Crystal for several years. We are pleased with the efficiency and thoroughness received every time. Thank you for going the extra mile.
Scott Reilly
Scott Reilly
23:01 11 Jul 18
Larry, Cheryl, Julie and Crystal have handled my business and personal insurance for over 20 years, they do a great job.
Jaimi Bailey
Jaimi Bailey
04:07 30 Jun 18
Wonderful and helpful service. Friendly and knowledgeable staff. Would recommend to anyone looking for the best rates for insurance.
Gallagher Wilson
Gallagher Wilson
23:42 01 Jun 18
Julie and the team at Diamond Cut Insurance have always impressed me. I've referred several friends. Julie is responsive to requests in a timely manner, and has strong knowledge of the insurance industry. They have had my business for years, and will continue to.
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